Business Internet connections
Your Internet connection, network and applications. We connect these services with dedicated contacts who know your environment and coordinate the response when an incident occurs.
After a first meeting, you receive a direct incident number, available 24 hours a day, 7 days a week.
We supply your premises’ Internet connection. Technology, bandwidth and service commitments are specified for your address.
Fibre subject to eligibilityWe integrate the connection with wired networks, Wi-Fi and connections between sites. Each access serves an identified workflow.
Networks & accessWe administer entrusted hosted environments and retain technical control to manage their systems and incidents.
Operated hostingIllustrative diagram · tailored to your project
Not sure where to start?
Direct incident number
Provided after the first meetingDedicated contacts
People who know your environmentInternet · networks · hosting
Services designed to work togetherConnectivity supports real work. We consider the equipment, people and applications that depend on it.
Internet connection
Video calls, online tools and business exchanges share the same access. We define the connection according to your address, workflows and available terms.
Business networks
Fibre alone cannot fix poor Wi-Fi coverage or a misconfigured connection between sites. We also work on the network linking your team to their services.
Operated hosting
We provide hosting for services we administer. Initial Infra retains technical control of the entrusted environment to understand its systems and manage their operation.
An interrupted connection or an unreachable application: your contacts use the existing context, investigate the issue and coordinate actions with the relevant providers.
Your direct number24/7 · after the first meeting
Incident handling · illustrative process
Explain what is blocked and which workflows are affected.
Connection, network or service: we look for the point of failure.
We follow the actions and keep you informed of progress.
Responsiveness starts with people who already know your environment.
We discuss your tools, the sites involved and the access your team needs.
We clarify connection options and the responsibilities across Internet, networks and hosted services.
After the first meeting, you have dedicated contacts and a direct 24/7 incident number.
Technology, bandwidth and service commitments are specified for each address. Fibre remains subject to premises eligibility.
Yes. Initial Infra supplies business Internet connections. We specify the connection options, technology, bandwidth and commitments for the relevant address. Fibre is subject to premises eligibility.
After a first meeting, we provide a direct number available 24 hours a day, 7 days a week for reporting incidents. Intervention arrangements and connection commitments are defined in the agreed scope.
We start with the affected workflows to distinguish Internet access, the internal network and the services involved. Where several providers are concerned, your contacts coordinate actions within the entrusted scope.
Yes. We provide network services and operated hosting. For hosting, Initial Infra administers the entrusted environment and retains technical control. We agree which services to take on together.
Technical options depend on the address and its eligibility. Connection type, bandwidth and commitments are specified for each project and its workflows.
Tell us about your premises, tools and the services that need to remain accessible. We will explain what we can take on.
Arrange a first meeting